OVERNIGHT CRISIS ADVOCATE
Organization Summary:
Cornerstone is a twenty-eight year old nonprofit agency serving individuals and families impacted by domestic violence. We offer a holistic array of services that address the immediate crisis and the long term needs of our clients.
Position Summary:
The Overnight Crisis Advocate will provide support to clients, children and families who are in need of emergency and support services. This support will be offered to those who call the crisis line and those who come to Cornerstone after an accurate assessment has been completed. The Crisis advocate will also utilize the Day One process to ensure access to safety for all who call Cornerstone.
Essential Duties and Responsibilities:
- Provide crisis line support and referral through Day One as necessary.
- Maintain confidentiality and a professional manner at all times.
- Process new intakes and ensure all paperwork is appropriately completed.
- Complete all data entry in a timely manner.
- Apprise new clients of necessary information for living in the shelter.
- Provide emergency transportation.
- Provide needed household supplies and food to clients.
- Call in new intakes and exits to voicemail to housing coordinator.
- Maintain house laundry and clean units after exit of a family.
- Maintain office files with updated and sufficient forms for intake and exit.
- Spend time with shelter clients to provide comfort and a listening presence.
- Inform maintenance staff and supervisor of maintenance needs in the shelter area.
- Attend staff meetings and training as requested.
- Bi-lingual in English and Spanish a plus.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
This position requires a minimum of Associate Degree preferred and one or more years’ experience in human services with an ability to apply this education to the understanding of working with victims of domestic violence, knowledge of community systems and resources and how to access them. Successful candidate must have strong verbal, written and interpersonal skills and the ability to assess clients’ needs and respond accordingly. Experience in crisis intervention, preferably with women and children experiencing violence in their lives, the ability to organize and prioritize and work independently while still being a team player. Successful candidate must have experience working with a diverse population, access to a reliable car, a valid Minnesota driver’s license and proof of current and ongoing automobile insurance.
Additional Information:
This position is full time overnight working 11:30 P.M. until 7:30 A.M. Sunday through Thursday nights. This position is a nonexempt (hourly) position and offers a competitive wage and benefit package.
Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status or status with regard to public assistance. These statements are not intended to encompass all functions and qualifications of this position; rather, they are intended to provide a general framework of the requirements of the position.
How to Apply:
E-mail both your cover letter and resume to carmena@cornerstonemn.org or you may fax cover letter and resume to 952 884-2135 or mail to Cornerstone 1000 East 80th Street Bloomington MN 55420-1424. No agencies or walk-ins please.
Relief Crisis Advocate
TYPE: Relief – On Call expect 0 – 19 hours per week
Salary: $13.00
DEADLINE: Until position is filled
Organization Summary: Cornerstone is a twenty-eight year old non profit agency serving individuals and families impacted by domestic violence. We offer a holistic array of services that address the immediate crisis and the long term needs of our clients. Day One® is a statewide program of Cornerstone.
Primary Duties: The Relief Crisis Advocate will be on call to fill in shifts as needed and will provide support to clients, children and families who are in need of emergency and support services. This support will be offered to those who call the crisis line and those who come to Cornerstone after an accurate assessment has been completed. The Relief Crisis Advocate will also utilize the Day One process to ensure access to safety for all who call Cornerstone.
Essential Duties and Responsibilities:
- Provide crisis line support and referral through Day One as necessary
- Maintain confidentiality and a professional manner at all times
- Process new intakes and ensure all paperwork is appropriately completed and apprise new clients of necessary information for living in the shelter
- Provide emergency transportation
- Provide needed household supplies and food to clients
- Call in new intakes and exits to voicemail to housing coordinator
- Keep house laundry current and units cleaned after exit of a family
- Maintain office files with updated and sufficient forms for intake and exit
- Spend time with shelter clients to provide comfort and a listening presence
- Inform maintenance staff and supervisor of maintenance needs in the shelter area
- Attend staff meetings and training as requested
Qualifications: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
- Relevant educations, minimum of Associate Degree preferred
- A candidate bi-lingual in English and Spanish is a plus
- Experience in crisis intervention, preferably with women and children experiencing violence in their lives
- Knowledge of resources and how to access them
- Ability to work independently and make decisions under pressure
- Experience working with a diverse population
- Must have access to a reliable car, a valid Minnesota driver’s license and proof of current automobile insurance
Additional Information: This position is an “on call” position and could be from 0 to 19 hours per week. Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status or status with regard to public assistance. The above statements are not intended to encompass all functions and qualifications of this position; rather, they are intended to provide a general framework of the requirements of the position.
How to Apply:
E-mail both your Cover Letter and Resume to: carmena@cornerstonemn.org
You may also fax Cover Letter and Resume to 952 884-2135 or mail to: Cornerstone Advocacy Service, 1000 East 80th St, Bloomington MN 55420-1424
No walk-ins please
Cornerstone Advocacy Service is an Equal Opportunity and Affirmative Action Employer.