Minnesota Day One Crisis Hotline

Employment and Internships

Employment and Internship Opportunities

Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital, familial or status with regard to public assistance. Cornerstone is an Equal Opportunity and Affirmative Action Employer and all external jobs postings can be found at the Minnesota Council of Nonprofits website.

Full-time/Part-time Employment Application


Full-time Positions:

Call Center Advocate
The Call Center Advocate is responsible for responding to victims/survivors of general crime, domestic violence, sexual violence and/or human trafficking/sexual exploitation via phone, text, email or chat messaging through the 24/7 Day One Crisis Line and General Crime Line.

Child and Youth Advocate 
The Child & Youth Advocate is responsible for providing individual and family supportive and advocacy sessions for children, youth, parents, and family members impacted by domestic violence, human trafficking/exploitation, or sexual violence.

Child and Youth Services Program Coordinator
Responsible for development and implementation of Cornerstone’s comprehensive Children and Youth Services. One component of this program is focused on assisting young people between the ages of 13 and 24 who have experienced partner violence, stalking, sexual assault/exploitation or trafficking, or trauma related to witnessing violence within their homes. A second component is focused on working with children ages 6 – 12 around social/emotional skill development, safety planning, and violence prevention education. Leadership role includes on-going program enhancement and efficacy in the promotion of successful and innovative services; and consistent supervision and support to Cornerstone’s Children and Youth team. Some direct service provision required – and must be able to work a flexible schedule with a minimum of two days a week during evenings as needed.

Community Liaison Advocate
The Community Liaison/Advocate is responsible for providing advocacy and supportive services for at-risk or survivors of sexual exploitation, as well as providing outreach, training, and education to key community partners (law enforcement, non-profits, schools, etc.). While a significant portion of time will be spent providing individual advocacy services, serving as a liaison with organizations who have contact with sexually exploited youth will also be a part of the position. 

Day One Call Center/Crisis Line Supervisor
This position is responsible for supervising the Cornerstone’s Day One Call Center and its staff. The Call Center Supervisor oversees the 24/7 statewide hotline for the Day One Crisis Line for victim/survivors of domestic violence, sexual assault, and human trafficking and the statewide hotline for victims of general crime. The Supervisor’s primary role is to ensure the Call Center provides trauma-informed and survivor-centered services via telephonic and text messaging advocacy, support, information and referral to victims/survivors. The Supervisor provides management and oversight of all operations of the Call Center including ensuring that the Day One system, processes and best practices are utilized by Call Center Advocates to ensure immediate access to safety and services for survivors. This position requires a heightened level of decision making, resourcefulness and exercise of discretion.

Facilities Coordinator
The Facilities Coordinator participates in facility evaluation, decision making, implementation and budgeting for Cornerstone properties and equipment expenses.

General Crime Services – Community Engagement Advocate

The General Crime Services – Community Engagement Advocate will conduct outreach and education to individuals, law enforcement, schools, corporations, and community organizations on crime prevention and victim service strategies to improve the safety and well-being of our community. 

Hotline Lead Advocate
The Lead Advocate position is responsible for providing leadership, mentorship and support to other call center advocates in responding to callers/contacts to Day One and MN Crime Victims Services about general crime, domestic violence, sexual violence, human trafficking, and sexual exploitation via phone, text, email and chat messaging. This position provides direct services through modeling the use of trauma-informed and survivor- centered practices to provide callers/contacts with referrals, information, support and safety planning, directly connecting contacts when appropriate. The Call Center Lead Advocate will be well versed in Cornerstone’s mission and values as well as the Day One Network system, processes and best practices. The position will ensure accountability of advocacy work and communicates concerns to Call Center Supervisor. This position will also have elevated support responsibilities, with oversight from the Call Center Supervisor, including operational support, training support, quality assurance, and other duties as assigned. Twelve hours of this role will be dedicated to Safe Harbor/Human Trafficking support each week. This will include attending meetings, researching, providing support and communicating updates and best practices to the team. Hours/Schedule: This is a full-time position with flexible scheduling for Safe Harbor meetings and work groups. This position will provide call center support and guidance during evening and overnight shifts. This position will also provide rotating on-call responsibilities and may be required to work outside scheduled hours as coverage needs arise.

Minnesota Day One Trainer and Technical Assistant Specialist
The MN Day One Network Specialist is responsible for supporting the capacity of the MN network of domestic violence, sexual assault, anti-trafficking, youth and general crime providers to respond immediately to victims/survivors seeking safety and services. In addition, the Specialist maintains the secured service providers’ web based site, provides training and technical assistance on the Day One process and best practices. Supports meetings and other networking opportunities for collaborative partners and coordinates contracted services such as transportation and interpreting services. The Day One Specialist also provides training, coverage and on-call support for the Day One Call Center. This position requires a heightened level of decision making, judgment calls, and exercise of discretion.

Program Director – Children Youth and Families
The CYF Program Director is responsible for all duties related to the oversight and management of the clinical, school based, and children and youth services program. This position is part of the Senior Management Team and requires a heightened level of decision making, judgment calls and exercise of discretion. Position is accountable for program development, implementation and evaluation, fiscal management, supervision of staff, public relations and training. This position will focus heavily on the continued development and growth of our CYF program, including maintaining best practice or evidenced based strategies.

School Based Services Educator / Advocate
The School Based Services Educator/Advocate spends the school year in Northwest Hennepin County middle and high schools working on violence prevention and intervention directly with youth. The advocacy portion of the position requires 3 days/week in various schools in the Brooklyn Center, Brooklyn Park, and Osseo communities providing advocacy sessions for youth impacted by family violence, teen dating abuse, sexual violence, human trafficking/exploitation. Additionally, the Educator portion consists of creating and facilitating classroom presentations on such topics as Teen Dating Abuse, Sexual Violence, and Gender Stereotypes, among others. Presentations will occur throughout our entire Hennepin County service area. This is a full-time position and summer is spent building and enhancing the quality and scope of the program. Experience working with African-American and/or African youth preferred.


Part-time Positions:

Day One Hotline Relief Advocate
The position is responsible for responding to victims/survivors of general crime, domestic violence, sexual violence and/or human trafficking/sexual exploitation via phone, text, email or chat messaging through the 24/7 Day One Crisis Line and General Crime Line. The Call Center Advocate uses trauma-informed and survivor-centered practices to provide victims/survivors with referrals, information, support and safety planning.

Human Resources Assistant (Part Time)
The Human Resources Assistant position acts as first point of contact for the Human Resources department; supporting recruitment of non-exempt and exempt positions; posting jobs on internal and external job boards; conducting orientation; following up and requesting hiring updates; responding to recruiting process questions from managers; preparing and mailing offer letters; entering payroll information into spreadsheet and HRIS; and assisting in administering employee benefits. The Human Resources Assistant will also provide administrative assistance to the Executive Director with assigned administrative duties. Accomplishes human resources department and organization mission by completing related results as needed. At Cornerstone, it’s not just a job; it’s a career.


Internship Opportunities:

Please be advised that internships at Cornerstone are defined as work opportunities that are required for an academic study/credit. Interns must have a college Field Supervisor supporting them during their work with us.

In addition to sending a cover letter and resume, internship candidates are required to submit an internship application.

Intern Application

Civil Justice Intervention Intern

Community and Economic Empowerment Services Intern

Criminal Justice Intervention Intern

Hotline Advocate Student Intern

School Based Services Violence Prevention Educator Intern